Frequently Asked Questions

When can I check-in? What time is check out?

Check in: Between 2.00pm & 11 pm Check out: 11.00am
Late Checkout times can be pre arranged on request and when available, free of charge.

Does the hotel have internet access?

Free WiFi internet access is available throughout the hotel, all guest rooms have WiFi. 

Does the hotel allow pets?

The hotel is pet friendly and well behaved dogs are welcome in guest rooms by prior arrangement, certain guest rooms are designated for dogs. Guide dogs are also welcomed. Dogs are not permitted in the public areas of the hotel.

Do you accept group bookings?

Yes to attain further information on group bookings please contact us directly at +44 (0)1303 268263

Does Stade Court Hotel accommodate people with disabilities?

The hotel has level access and a lift to all floors. Some guestrooms have been modified and most public areas are fully accessible. Please contact the hotel for full information on the accessible guestrooms.

What is the cancellation policy?

The cancellation policy will depend on the rate plan you have booked, details can be found on our cancellation policy page or on your confirmation email.

How will my details be used?

We process the personal information which you provide us via this website and collect information about the transactions you undertake including details of payment cards used. This is for the purposes of dealing with your bookings and requests, tailoring our services to your requirements, providing you information about products and services we offer and to improve our services. For further information please visit our privacy policy page.

Do you have smoking rooms?

The hotel is committed to providing its guests and associates with a smoke free environment. All bedrooms, public areas and functions rooms are non smoking.

Do you have free parking?

We have free on site car parking, lit at night, with space for 60 cars

What are the facilities for families?

Children of all ages are very welcome. A number of family rooms are available Children under the age of 3 years stay free when sharing an adults room. Cots and high chairs are available free of charge

What forms of payment are accepted?

The hotel accepts payments made by cash (Sterling only), most major credit/debit cards (Visa, MasterCard, Maestro, Delta, Solo, American Express). The hotel is unable to accept personal or travellers cheques. Advance payment may be made by any of the aforementioned methods or by bank transfer. Please contact the hotel for details.

Do you cater for dietary requirements?

The hotel caters for just about any special diet, but advance notice is preferred. Vegetarian options are available at all times in the restaurant